Privacy Policy

Zhengzhou Rulan International Trading Co., Ltd. Privacy Policy
Effective Date: November 24, 2025
Last Updated: November 24, 2025

 

1. Introduction
Zhengzhou Rulan International Trading Co., Ltd. (“we,” “us,” or “Rulan”) respects and protects your privacy rights. This policy details how we collect, use, store, and safeguard your personal information provided through our foreign trade independent website (“this Website”). We strictly comply with major international privacy regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws to ensure lawful, transparent, and minimized data processing. Special Notice: This Website and its services are not actively targeted at users in Mainland China, Hong Kong, Macau, or Taiwan. All data processing activities occur offshore, with the primary server located in India (hosted by Hostinger) and backup servers in Singapore.

 

2. Information We Collect

  • Essential Information: To fulfill contractual obligations (e.g., order processing, production, shipping), we collect only:
    • Contact details (name, phone, email, company name)
    • Business information (product requirements, technical specifications, shipping address)
    • Transaction records (order history, payment proofs)
  • Non-Sensitive Data:
    • Anonymized clickstream data (page views, navigation paths for product trend analysis)
    • Device information (IP address, browser type for security purposes)
  • Marketing Purposes:
    • Anonymous preference data collected via Cookies (only with your explicit consent)
    • Social media ad interaction data (e.g., Meta/Google/TikTok ad clicks, limited to anonymized aggregate analysis)
    Note: We never collect sensitive information (e.g., race, religion, health data) and do not actively market to any specific jurisdiction.
 

3. Purposes of Information Use
We commit to using your information solely for the following internal business activities:

  • ✅ Establishing business contact (e.g., order confirmation, after-sales support)
  • ✅ Producing, customizing, and shipping products per your requirements
  • ✅ Fraud prevention and website security
  • ✅ With your consent:
    • Running targeted ads via Google Analytics/Meta Ads/TikTok Ads
    • Analyzing anonymized data to optimize product design (e.g., trending categories)
  • We will never sell, rent, or share your personal information with third parties without consent (except when legally required).
 

4. Data Sharing and Disclosure

  • Essential Sharing: Only minimal necessary information is shared with logistics partners (e.g., DHL, FedEx) and payment gateways (e.g., PayPal) to fulfill orders, under strict confidentiality obligations.
  • Ad Platforms:
    • Only anonymized aggregate data (e.g., ad click-through rates, geographic distribution) is shared with Google/Meta/TikTok.
    • No personally identifiable details are ever transmitted. All ad targeting uses platform pseudonymization mechanisms compliant with GDPR.
  • Legal Obligations: Disclosure occurs only when legally mandated, with prior notice to you (where law permits).
  • Service Providers:
    • Hosting: Hostinger (India) and Singapore backup centers process only technical data (e.g., IP logs) with no access to business content.
    • We enforce GDPR/CCPA-compliant Data Processing Agreements (DPAs) with all providers.
 

5. Your Rights
Depending on your jurisdiction, you have the right to:

  • Access, correct, or delete your personal information
  • Withdraw marketing consent (via unsubscribe links or contacting us)
  • Obtain a data copy (GDPR/CCPA requirement)
  • Object to automated decision-making (e.g., personalized ads)
  • Lodge complaints with regulatory authorities (e.g., EU Data Protection Authorities)
    To exercise rights: Contact service@rulancable.com or +86-15903017038. We respond within 30 days. EU users may also contact our designated representative (Section 9).
 

6. Data Security and Retention

  • Security Measures:
    • SSL/TLS encryption, regular vulnerability scans, and access controls.
    • Data storage: Primary server in India (Hostinger), backups in Singapore. Both locations hold ISO 27001 certification with restricted physical access.
  • Retention Periods:
    • Business contact data: 3 years after contract termination
    • Transaction records: 5 years (per international commercial standards)
    • Marketing data: Anonymized data retained indefinitely; personal identifiers deleted within 30 days of consent withdrawal.
 

7. Cookies and Advertising Technologies

  • Cookies are used only for:
    • Essential functions (e.g., shopping cart)
    • With your consent: Traffic analysis (Google Analytics) and ad delivery (Meta Pixel/TikTok Pixel)
  • You may disable Cookies via browser settings or manage preferences through our first-visit consent banner (GDPR/ePR compliant).
  • Third-party ad platform policies:
    • Google Ads
    • Meta Ads
    • TikTok Ads
 

8. Cross-Border Data Transfers

  • Data is transferred across borders to:
    • India (primary server location, hosted by Hostinger)
    • Singapore (backup server location)
  • Safeguards:
    • GDPR regions: EU-approved Standard Contractual Clauses (SCCs) with additional encryption.
    • CCPA regions: All transfers use anonymization to avoid “sale” or “sharing” (per CCPA definitions).
    • Other regions: Adherence to Singapore PDPA cross-border rules, transferring only to recipients with equivalent protection.
  • Transparency: Request SCC copies via leo@rulancable.com .
 

9. Special Compliance Statements

  • GDPR: We appoint an EU representative (Legal Representatives EU GmbH, contact@legalreps.eu ) for data subject requests.
  • CCPA/CPRA: We do not “sell” or “share” personal information (per CCPA definitions). Exercise opt-out rights via the “Do Not Sell or Share My Personal Information” link in the website footer.
  • Children’s Privacy: This Website is not intended for users under 16 (GDPR age threshold). Accidentally collected data is immediately deleted.
  • Non-Target Regions: This policy does not apply to Mainland China, Hong Kong, Macau, or Taiwan. Users from these regions must cease using this Website immediately.
 

10. Policy Updates
Material changes will be notified via website banners or email. Archived versions are available at https://www.rulancable.com/privacy-archived .

 

11. Contact Us
For privacy inquiries or rights requests: